| Unallocate a quick entry credit note from a purchase quick entry invoice |
Description | To unallocate quick entries, you must locate the supplier allocation transaction first. Follow the steps below to locate the supplier allocation, then unallocate the transaction. NOTE: Once you unallocate your transactions, the purchase invoice and the credit note become outstanding.
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Resolution | Unallocate from Supplier Allocation - From Contacts, select Suppliers.
- Open the supplier contact the transaction is related to.
- Locate the allocation. To do this, look in the Type column for Supplier Allocation.
TIP: If you can't find the allocation straight away, try changing your date filters. Look for the date the allocation took place. - Open the supplier allocation, then untick the checkbox on the invoice row and the credit note row that you want to unallocate.
- Select Save, your quick entry invoice and credit note will now show outstanding.
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