Unallocate a credit note from a purchase invoice
Description

You can unallocate a credit note from a purchase invoice in two ways:

  • Directly from the purchase invoice
  • From the credit note

Choose the method that best suits your workflow and follow the relevant steps below.

 NOTE: Once you unallocate your transactions, the purchase invoice and the credit note become outstanding. 

Cause
Resolution

Method one: Unallocate from the purchase invoice

  1. From Purchases, select Purchase invoices.
  2. Locate the invoice with the allocated credit note.
  3. Select the invoice from the list to open the details.
  4. From the right-hand side, under Amount Paid, select 1 Payment to view the associated payment.
  5. From the Amount column, select the value of the allocated invoice to open the allocation. 
  6. Untick the checkbox on the invoice row and the credit note row that you want to unallocate.
  7. Select Save, your invoice and credit note will now show outstanding.

Method two: Unallocate from the credit note

  1. From Purchases, select Purchase credit notes.
  2. Find the credit note with the allocated invoice.
  3. Select the credit note from the list to open its details.
  4. From the right-hand side, under Amount Paid, select 1 Payment to view the associated payment.
  5. From the Amount column, select the value of the allocated invoice to open the allocation. 
  6. Untick the checkbox on the invoice row and the credit note row that you want to unallocate.
  7. Select Save, your invoice and credit note will now show outstanding.
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