| Unallocate a credit note from a purchase invoice |
Description | You can unallocate a credit note from a purchase invoice in two ways: - Directly from the purchase invoice
- From the credit note
Choose the method that best suits your workflow and follow the relevant steps below. NOTE: Once you unallocate your transactions, the purchase invoice and the credit note become outstanding.
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Resolution | Method one: Unallocate from the purchase invoice - From Purchases, select Purchase invoices.
- Locate the invoice with the allocated credit note.
- Select the invoice from the list to open the details.
- From the right-hand side, under Amount Paid, select 1 Payment to view the associated payment.
- From the Amount column, select the value of the allocated invoice to open the allocation.
- Untick the checkbox on the invoice row and the credit note row that you want to unallocate.
- Select Save, your invoice and credit note will now show outstanding.
Method two: Unallocate from the credit note - From Purchases, select Purchase credit notes.
- Find the credit note with the allocated invoice.
- Select the credit note from the list to open its details.
- From the right-hand side, under Amount Paid, select 1 Payment to view the associated payment.
- From the Amount column, select the value of the allocated invoice to open the allocation.
- Untick the checkbox on the invoice row and the credit note row that you want to unallocate.
- Select Save, your invoice and credit note will now show outstanding.
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