| | Sage CRM Software Updates - CRM 2024 R1.1 Patch for CRMS-1888 |
| Description | The Sage CRM 2024 R1.1 Patch is now available to download here.  CAUTION: This patch should only be installed if the end user is on Sage CRM 2024 R1 and has this specific issue.
Below are the details of the issue that has been addressed. | Issue ID | CRMS-1888 | | Area | Mail merge | | Description | When a user merged a quote into a .pdf or .docx file and then merged the same quote again, the file was overwritten, preventing the retention of a history of generated .pdf or .docx files for quotes. This issue occurred only when the 'Use quote format for merge document name' option (Administration > Data Management > Products settings) was enabled. | | Status | Fixed | | Notes | Sage CRM now appends an index to the name of each .pdf or .docx file generated for the same quote | |
| Resolution | Steps to apply this patch CAUTION: This patch must only be applied to systems where CRM 2024 R1 has already been installed. - On your Sage CRM server, run the provided SageCRM2024R1.1.exe file
- Complete the Setup Wizard
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