If your customer accepts or declines your quote or estimate but hasn't used the shared link, follow the steps below to manually update the status.

1. From the Sales dropdown menu, select Quotes and estimates.
2. Open the relevent quote or estimate.

Manually accept

1. Select Mark as accepted to keep the transaction as a quote or estimate. Or select Accept and invoice to convert the transaction into an invoice.
2. Add an optional note to refer back to, these are private and not shown to the customer. 
3. Select Mark as accepted.
4. If you create your invoice from the quote, you can choose to show the notes on the invoice. These will carry over into the notes section of the invoice.

Manually decline

1. Select Mark as declined.
2. Enter a reason, this is optional.
3. Select Mark as declined.