Known issue resolved: 'No data was returned' on BACS Hash reports
Description

When you ran a BACS Pay with BACS Hash report in v30.00, the following error appeared:

'The report could not be generated. No data was returned for this Report.'

From the 2024/25 tax year, HMRC no longer require the BACS Hash reference in your RTI submissions. Due to this, Sage 50 Payroll v30 no longer generates this reference.

This caused the BACS Hash reports in v30 to return an error.

 NOTE: To use BACS Hash reports, the employee's pay method must be Direct BACS. 

Cause
Resolution

We've resolved this issue in Sage 50 Payroll v30.01. To install the latest version, visit our download and install Sage 50 Payroll guide.



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