You may have processed an employee using the wrong NI number.

This article explains the simple solution.

The solution is to replace the incorrect NI number with the correct NI number.

Within payroll:

1. Select the Employees tab, and select the employee.
2. Within the Employee Details section, make a note of the NI number you have used incorrectly.
   Keep this in case of an HMRC query.
3. Enter the correct NI number and select Save.

Process future payrolls as usual.

Your next FPS will inform HMRC of the NI number change for the employee.

HMRC will move any financial information from the employee's 'incorrect' record to the correct record.

There is no more you need to do yourself.

Read our articles:

• Common reasons for incorrect national insurance (NI) deductions
• NI Calculations