NOTE: If you have any difficulty with any part of this process, you must contact Now: Pensions.

If you run a weekly, 2-weekly or 4 weekly payroll, Smart Pensions require you to take some additional steps at payroll year end.

Please read this article and work through the steps which apply to you.

You must do this before processing your payroll in the new tax year.

Monthly-only payroll?

If you run a monthly-only payroll, this guidance is not applicable, and you can ignore these steps.

If you have a week 53 and run a weekly, 2 weekly, or 4 weekly payroll

Once you have run your week 53 payroll:

1. From the Summary tab, select your week 53 pay run.
   This is a summary of the information included in your submission to NOW Pensions.
   You will see your Pay Reference Period dates are set to 04 April 2024 to 05 April 2024.
2. Select Export CSV and select NOW: Pensions.
3. Upload your file as usual.

If you have any difficulty uploading your week 53 pension file, contact Now: Pensions.

Now amend your pay schedule within your NOW Pensions portal.

If you don't have a week 53

You need to notify NOW: Pensions there are no contributions to report for week 53.

You enter zero contributions into the week 53 payment schedule on your NOW pension portal.

 NOTE: Your payroll pension file aligns with tax periods 

If you have difficulty, please contact Now: Pensions.

Now amend your pay schedule within your NOW Pensions portal.

You only need to do this for the start of the new tax year if you have a:

• Weekly payroll
• 2 weekly payroll
• 4 weekly payroll

There is a section on how to amend the pay schedule in the NOW Pensions article.

• Why is there a pay period 53 and what do I need to do? (opens in new tab).

Use the dates in the table to align the tax periods to match payroll.

If the dates already match, you do not need to edit your schedule.

If you have difficulty, please contact Now: Pensions. 

Contact NOW: Pensions

• NOW Pensions employer contact (opens in new tab) - have your four-digit employer code ready
• Tel: 0330 100 3336 - have your four-digit employer code read

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