This communication was sent 16 Jan 2024. Notice 24-LB | 16 Jan 2024 Sage Provisioning PortalOn Sunday 21 January 2024, we’ll be updating the Sage Provisioning Portal between 13:00 and 17:00. During the deployment period, access to the Sage Provisioning Portal will not be available. However, access to Sage 200 Standard, Sage for Education and Sage 200 Professional via Sage Partner Cloud will continue to work as normal. What’s included in this release?This release sees us deliver a number of key maintenance items, which include: - Provisioning portal helpfiles have been updated & rebranded:
- New customer list page - as part of our portal modernisation program this page has now been updated.
- SPC - include external database in the backup/ restore policy.
- Subscription details page - improved user experience.
- Current data disk size will show in the site infrastructure section (name & maximum capacity).
- Database restore email - will now include the name of the restored database - will be sent once the process concludes.
- A variety of updates to the portal to cover latest enhancements on accessibility.
How we’re supporting customersWe’ll be communicating the Sage Provisioning Portal maintenance in the following ways: - Updating status.sage.com.
- Adding an in-product Launchpad message (Standard, Education and Professional via Sage Partner Cloud variants only).
Questions?Please speak to your Account Manager in the first instance, if the question is of a technical nature, please contact the Technical Support team. |