Understanding your Sage invoices
Description

Understanding your invoice breakdown

Your invoice includes two main sections:

Summary of your products and services

This section shows the monthly charges for your subscriptions. Sage bills these charges in advance from the first day of your billing period.

Examples Sage invoice showing the summary of your products and services section.

Summary of usage

This section lists charges exceeding your subscription allowances, based on the previous month's usage.

For example, if your Payroll subscription allows 10 employees and you add 3 extra employees in September, these extra charges appear on your October invoice.

Example Sage invoice showing the summary of your usage (charges in arreas)

Sage for Accountants

If you use Sage for Accountants, your invoice summarises your Practice and Client subscriptions.

Pro-rated charges

Sage applies pro-rated charges to subscriptions you add after your billing date. These charges show as an asterisk (*) in the invoice quantity field. The CSV provides a detailed breakdown.

Example:

  • Your billing date is 1 September
  • You add a subscription on 23 August
  • Your next invoice covers all of September and the period from 23 to 31 August

Client usage

Sage for Accountants invoices excludes client usage charges for AutoEntry and GoProposal. To view these charges:

  1. Go to your business name on the navigation bar.
  2. Select Manage business account, then Client usage.

Watch a short video guide to understand your CSV file.


Contact our support team if you have further questions about your Sage Business Cloud invoices.

Find out how to View your Sage invoices.

Looking for Sage 50 Desktop invoices? Read how to view your Sage 50 invoices here.