NOTE: This procedure details how to write off a small value on an invoice for a customer. If you want to write off a small value on a supplier invoice, replace customer with supplier. If you want to write off a small value on a credit note replace credit with invoice.

1. Click Modules, then Customers and Batch credit.
2. Enter the relevant details on the Batch Customer Credit window.
   
   

   EXAMPLE:

   
   

   A/C*	Date*	Credit No	Ex.Ref	N/C*	Dept	Details	Net	T/C*	VAT
   EURO	Write off date	BADDBT	Extra reference	Write off nominal code	Department	Write off	0.01	T9	0.00

   *This information is mandatory.
   
   
3. Exchange Rate box, enter 1.000000.
   
   You must use an exchange rate of 1.000000 or lower for small values so the software can represent the value in the base currency and post the transaction.
   
   
4. Click Save, then Close.
5. Click Bank accounts, then select the foreign bank account then Customer receipt.
6. From the Account drop-down list, choose the customer account.
7. In the Receipt box on the invoice and credit note, enter 0.01.
8. Click Save, then Close.