This procedure explains how to write off a small amount on a customer invoice. For supplier invoices, replace customer with supplier. For credit notes, replace invoice with credit note.
Cause
Resolution
Select Customers then choose Batch credit.
Enter the relevant details on the Batch Customer Credit window.
EXAMPLE:
A/C*
Date*
Credit No
Ex.Ref
N/C*
Dept
Details
Net
T/C*
VAT
EURO
Write off date
BADDBT
Extra reference
Write off nominal code
Department
Write off
0.01
T9
0.00
*This information is mandatory.
Exchange Rate box, enter 1.000000.
For small values, use an exchange rate of 1.000000 or lower so the software can post the transaction in your base currency.
Press Save, then Close.
Allocate the Credit note to the invoices by selecting Customers, thenCustomer receipt. Select the foreign bank account. Select the customer account from the account dropdown list.
Select Pay in full for each invoice you're writing off and for the credit note, then select Save and Close.
NOTE:
This will only allocate the credit note and invoices. It won’t post a customer receipt, and won’t affect the bank account.