What is Sage HR Advice?Sage HR Advice helps all types of companies with employees in the UK and Ireland, to stay compliant and to know more about the ever-evolving regulations in HR, employment law, as well as health and safety. So whether you’re a HR / payroll professional or a multi-tasking business owner, you can stay one step ahead with cost-effective and legally reliable expertise from Sage HR Advice. The portal can help you understand how to: - Manage your workforce’s wellbeing, productivity, and job satisfaction effectively, consistently, and fairly.
- Keep up to date with the latest legislation to have the right policies and processes in place.
- Provide a safe work environment that your employees deserve.
- Operate within legal frameworks, reducing tribunal and penalty risks.
NOTE: Sage HR Advice is separate to our cloud-based HR software, Sage HR.
Features to help you know moreHR Advice online portalMake the ins and outs of HR life easier with our user-friendly HR Advice online portal, where you always have accurate and relevant info at your fingertips. Packed with guidance and advice, you have unlimited access to a library of: - Comprehensive HR, employment law, and health and safety advice
- Continuously updated policy developments
- Friendly experts who are constantly trained on new regulations and updates
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Proactive alerts and newslettersStaying up to date with the latest developments and changes, as well as HR and health and safety legislations can sometimes be complex. That’s why we encourage you grow your knowledge with real-time, proactive alerts and newsletters in your inbox, for true peace of mind.
Grow your legislation knowledgeYou can access certain features of Sage HR Advice, depending on your software subscription: All Sage 50 Payroll customers > Online support and advice - Through My Sage, get unlimited access to our online Portal covering HR, employment law, as well as health and safety advice. Comprehensive HR advice library - Get advice on seven main sections of HR, including: - Recruitment
- Work Arrangements
- Behaviour and Performance
- Employee Concerns
- Attendance
- Time Off
- Leavers
It covers 58 different HR topics and there’s 250+ downloadable documents and templates. Comprehensive health and safety advice library - Get advice on six main sections of health and safety, including: - Admin and Responsibilities
- Equipment
- Harmful Substances
- Hazards
- Protecting People
- Types of Work
It covers 47 different health and safety topics and there’s 250+ downloadable documents and templates. Monthly newsletters - Keep up to date with the latest developments in HR management, employment law, and health and safety legislation. Proactive alerts - Keep up to date with the latest HR, and health and safety legislations and obligations within your online portal.
Sage HR Advice Professional - Business and People Package > Telephone support and advice - Make unlimited calls for support and advice covering HR, employment law, as well as health and safety advice. Speak to our friendly experts Monday-Friday, 9am-5pm on 0844 371 9009, and enter your account number when asked. CIPD-qualified team of small business experts - Speak to our friendly experts about HR and health and safety. They: - Will give legally reliable and practical advice that balances outcome with risk.
- Will communicate to you simply and clearly.
- Are constantly trained with up-to-date legislation.
Email support is also available. Our team responds to queries within 2 working days. Complete audit trail - Get a secure, personalised case viewer. For all new incidents, get complete peace of mind there is a fully traceable audit trail in place if it’s needed with: - Reference numbers for every incident.
- Case notes taken and stored for your reference.
- Optional follow-up emails after each call to clarify the main points of conversation and next steps.
- A report which gives an end-to-end history of each case (from website usage, documents downloaded, and case reports) to save time and money with a solicitor when a full history of an incident is needed.
Indemnified advice - Get £20k indemnity per case, as well as legally reliable advice, webinars, and more. Additional advice and service features - If you can’t find the answer you’re looking for on our website, you can use the ‘Message Us’ service on the Sage HR Advice home page, or the ‘Call Us’ option. When you call the advice line, you may be asked a security question to make sure we're giving advice to the correct person. Also have to hand your Sage account or serial number, or your case number if you’re calling about a specific matter that’s already been discussed.
Sage HR Advice Premium - Standalone package > Personalised service - Get a dedicated HR Consultant, who will arrange an introductory call to: - Assess your current core policies and procedures.
- Design an action plan outlining tasks and next steps to take to ensure you are fully compliant with all HR and health and safety legislation.
You can arrange a regular chat with your dedicated HR Consultant for more personalised support and to make sure your action plan is on track. Your dedicated HR Consultant will also arrange an annual review call to make sure you’re always meeting legal obligations and remain compliant. Telephone support and advice - Make unlimited calls to your dedicated HR professional, who can advise and support your business on all HR, employment law, as well as health and safety matters. Speak to your dedicated expert Monday-Friday, 8am-6pm on 0844 371 9009, and state your account number when asked. Dedicated CIPD-qualified small business experts - You and your business will have a dedicated friendly expert, who you can speak to about HR and health and safety. They: - Will understand your specific business needs and give legally reliable and practical advice that balances outcome with risk.
- Will communicate to you simply and clearly.
- Are constantly trained with up-to-date legislation. Email support is also available. Your expert will respond to queries within 1 working day.
Complete audit trail - Get a secure, personalised case viewer. For all new incidents, get complete peace of mind there is a fully traceable audit trail in place if it’s needed with: - Reference numbers for every incident.
- Case notes taken and stored for your reference.
- Optional follow-up emails after each call to clarify the main points of conversation and next steps.
- A report from your dedicated expert, which gives an end-to-end history of each case (from website usage, documents downloaded, and case reports) to save time and money with a solicitor when a full history of an incident is needed.
Indemnified advice - Get £50k indemnity per case, as well as legally reliable advice that can be depended on. Additional advice and service features - If you can’t find the answer you’re looking for on our website, you can use the Message Us service on the Sage HR Advice home page, or the Call Us option. When you call the advice line, you may be asked a security question to make sure we're giving advice to the correct person. Also have to hand your Sage account or serial number, or your case number if you’re calling about a specific matter that’s already been discussed. Get started in three steps Here’s how to get set up, access Sage HR Advice, or move to the next level of cover: - Go to https://my.sage.co.uk/myaccount/mybusinessandpeopleadvice.aspx
- Enter your Sage login details and click Sign In.
- Select Sage HR Advice.
This opens the Sage HR Advice Online Portal where you can access HR advice and guidance on a range of people issues. NOTE: Sage HR Advice is separate to our cloud-based HR software, Sage HR.
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