When you upload a payslip to Sage HR Online Services or Online Bureau, you may see the following error.

error: BankAccNumber is not valid

Your error will indicate the employee that has the issue.

1. In Sage 50 Payroll, open the employee record with the issue.
2. In the banking tab, check for any invalid characters or blank spaces. 
   
    TIP: This includes blank spaces at the end of the field e.g. a space at the end of an Account Number. 
   
   
3. If you see any, remove them.
   
   Example of invalid characters
   
   
   
   Example of blank spaces 
   
    TIP: You need to click into each field to be able to tell if there are blank spaces to delete.