This communication was sent 1 March 2023.

Notice 23-HV | 1 March2023

Sage 50 Process Changes

As a valued Partner, we want to inform you of some changes that we are making to how you engage with us regarding existing customer queries.

From 1 March 2023, some correspondence will need to be routed to [email protected].

This includes;

• Cancellation requests
• Reinstatement requests
• Downgrade requests
• Renewal requests

We hope that these changes reflect our dedication to make your experiences with Sage as simple as possible, giving you the time back to grow your business and Thrive.

Please see attached FAQ which will include more detail on these changes.

Questions

If you have any questions, please contact [email protected].