If any employee records don’t contain the required fields to make a submission, you receive a warning.

This applies to both FPS submissions and pension file submissions.

Employee details

This message shows when you select Complete Pay Run.

You may also see a warning on the Summary tab under Auto Enrolment/Pensions.

Select Edit Employee.

If only one employee needs attention, the individual employee record opens for you.

If more than one employee needs attention, your employee list opens.

The employees who need attention are listed.

You must correct their details before you can create a submission file and complete your payroll.

Negative Pay

While processing pay you may also see the below message, emphasised by a red dot.

This is due to the employee/s in question having negative pay. You must correct this before proceeding.

Often this is due to a Correction line showing in the deductions section. Read our article Reverse a correction deduction deduction.

The employee may have a larger deduction entered than they have payments entered. You can spread the deduction over more than one pay period. Lower the deduction until the pay is positive.

Postcode

The employee postcode can also cause errors.

Check for a character that HMRC doe not accept, such as ~ @ # $ [ \ ] ^ _ { }

This could be an O entered instead of a zero.

Also check for a double space between the numbers.