Employee details This message appears when you select Complete Pay Run.  You may also see a warning on the Summary tab under Auto Enrolment/Pensions. 
Select Edit Employee. If only one employee needs attention, the individual employee record opens for you. If more than one employee needs attention, your employee list opens. The employees who need attention are listed. 
You must correct their details before you can create a submission file and complete your payroll.
Negative Pay While processing pay, you may also see the message below, emphasised by a red dot.
 This is due to the employees in question having negative pay. Often this is due to a Correction line showing in the deductions section, and you must correct this before proceeding. The employee may have a larger deduction entered than they have payments entered. You can spread the deduction over more than one pay period. Lower the deduction until the pay is positive by reversing the correction amount. You can then manually add the remaining deduction amount as a Net deduction in the following pay run, or across multiple pay runs if required. Read our article Reverse a correction deduction.
Postcode The employee postcode can also cause errors. Check for a character that HMRC does not accept, such as ~ @ # $ [ \ ] ^ _ { } This could be an O entered instead of a zero. Also check for a double space between the numbers. |