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Description | The Reset Data option removes all information entered into Accounting and Payroll. This allows you to clear any practice data entered during a free trial period. It allows you to start again but keeps your user, business and billing information. |
Resolution | When to use the reset data optionYou may need to use this in the following circumstances: - You've entered dummy or practice information during a trial period. You now want to enter real company information
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You've started using Payroll in the middle of a tax year and didn't choose the mid year set up option. You created a blank payroll company instead of choosing mid-year setup - You have made errors when entering your payroll or Accounting information. You want to start again
NOTE: If you have both Accounting and Payroll, you're unable to reset the data. Before you start - Print any reports or make a note of any information you need. For example: customer and supplier details, and details of your transactions
- Disconnect any bank feeds. You'll need to re-connect after you reset your data. If
y ou've set up bank rules we recommend that export them first. Then import again after resetting your data Reset your data - From Settings, choose Business Settings.
- From the Data Management section, select Reset my Data.
- Enter the email address you use to sign into your Sage service, then select Delete Data.
You can restore your data if you reset it in error, or need to check a piece of information before you reset again. Restoring data returns you to the point immediately before you chose the Reset data option. - Go to Settings, then Business Settings, then Data Management.
- Select Restore my Data.
- Enter the email address you use to sign in, then select Restore Data.
You can't restore data from another Sage service such as Sage 50. You can't restore data if you have changed your subscription or plan. For example: - You can’t restore data created in Accounting into Accounting Start
- You can't restore payroll data if you change subscriptions between reset and restore
Although you can’t restore from a previous service, you can still reset your new service and start again. [BCB:299:UKI - Personal content block - Dane:ECB][BCB:308:UKI - Search override - Payroll UK / IE:ECB] [BCB:276:UKI - hide back button:ECB]
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