Solution Properties
Solution ID:
222001000101480
Last Modified Date:
Thu Oct 09 14:10:33 UTC 2025
Taxonomy Path:
Case category//How do I...//governmental/legislative compliance
Author:
[email protected]
Process a join request
Description

A join request applies to an entitled worker. They can join a pension scheme but it doesn’t have to be a qualifying scheme. You don’t have to make any employer contributions. See our list of Common pension terms.

 NOTE: A Join request is not the same as a Opt-in request. 

Cause
Resolution
  1. Process the pay run as normal until the PAY stage.
  2. Select the relevant employee.
  3. Select Join.
  4. Enter the following information:
Request received Enter the date you received the join request from your employee.
Pension scheme Choose the scheme the employee is to contribute to.
Pension plan or group Choose the specific pension plan or group the employee is to contribute to.
Payment source Choose the payment source relevant to the employee. This is only applicable to NEST pension schemes.
  1. Select Join.

The Edit Pay screen now shows that the employee as entitled and we have received a join request. If you want to edit their joining details, select Manage Enrolment. Next select Edit Join Request. Change the required details then select Amend.

 TIP: The Pensions Regulator (TPR) states the following. Once you receive a join notice, the first day of the next tax period is the enrolment date. If received after your payroll date, the enrolment date is the first day of the second tax period. 

▼Example 1

You pay an employee monthly. Your process date is 15th December and you receive the join notice on 14th December. This is before your payroll date. The employee’s enrolment date is set to 6th January, as this is the start of the next tax month.

▼Example 2

You pay an employee monthly. Your process date is 15th December and you receive the join notice on 16th December. This is after your payroll date. The enrolment date is 6th February, the first day of the second tax month period.

For employees you pay weekly, the start of the next period is the start of the next tax week.

Contributions occur in the pay period after the employee’s enrolment date.

 

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