Delete a purchase credit note
Description

You can only delete a credit note if it meets all the following conditions:

  • The credit is unpaid
  • The credit has no allocations
  • The credit isn't on a VAT Return

If the credit note has allocations, remove them before editing it by:

The credit note is on a VAT Return:

Cause
Resolution

NOTE:

Once you delete/ void a credit note, you can't get it back. Enter a new credit note instead.

  1.  Go to Purchases and select Purchase credit notes.
  2. Find and open the credit note you wish to delete.
  3. Select Delete and then confirm the deletion.

TIP:

If you need to see what was on the voided invoice, you can view it within the audit trail report

 

Steps to duplicate
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