Delete a sales invoice
Description

You can only delete an invoice if it meets all the following conditions:

  • The invoice is unpaid
  • The invoice has no allocations
  • The invoice isn't on a VAT Return

If the invoice has allocations, remove them before editing it by:

The invoice is on a VAT Return:

Cause
Resolution

Delete an invoice

NOTE:

Once you delete/void an invoice, you can't get it back and would need to enter a new invoice instead. 

  1. From Sales, choose Sales Invoices.
  2. Select the check box next to the relevant invoice.
  3. Select Delete from the toolbar.
  4. Enter the reason for deleting the invoice.
  5. Choose Yes.

TIP:

If you need to see what was on the voided invoice, you can view it within the Audit Trail report.

 





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