Solution Properties
Solution ID:
222001000100942
Last Modified Date:
Thu Jun 25 15:00:47 UTC 2026
Taxonomy Path:
Case category//How do I...//processing
Author:
[email protected]
Dispute a purchase invoice
Description

Use disputes to show an issue with an unpaid supplier invoice.

When marking an invoice as disputed, the Status shows as Disputed in the purchase list. This helps you track issues, such as incorrect charges or missing goods.

TIP:

You can't dispute quick entry invoices.

The outstanding balances of disputed invoices still show on the supplier record and the aged creditors reports. When running the detailed aged creditors report, a 'Disputed' tag displays.

Cause
Resolution

Dispute a purchase invoice

  1. Go to Purchases and select Purchase invoices.
  2. Select the relevant invoice.
  3. Select Dispute.

To remove a dispute, select Clear dispute.

NOTE:

You can't dispute a paid or part-paid invoice. When you mark an invoice as paid, we remove the dispute automatically.

Steps to duplicate
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