How to write off a sales invoice to bad debt
Description

When you know that a customer will never pay, write off the invoice. This situation can arise due to a dispute or when the customer’s company goes into liquidation.

To write off your customer’s invoice, create a credit note using the Bad Debts ledger account. This action offsets the bad debt against your profit for the current financial year.

Cause
Resolution

Before you start

You need to ensure that you've got the correct visibility settings for the Bad Debts ledger account in your chart of accounts.

To check:

  1. Go to Settings, then Business Settings.
  2. Select Chart of Accounts.
  3. Select the Bad Debts ledger account (8100 by default).
  4. Go to the Visibility section.
    Ensure you've ticked the Sales - Invoice / Credit, Product / Services / Customer defaults option.
  5. Select Save.

Write off a sales invoice and reclaim VAT


Write off a sales invoice and don't reclaim VAT

Create a credit note if you write off an invoice and can't reclaim the VAT.

We recommend that you create the credit note using the following details

  • Ledger Account - choose Bad Debts (8100)
  • Net - Enter the net value of the invoices you want to write off. As there's no VAT on the credit note, this ensures you write the whole amount off
  • VAT Rate - Choose the VAT rate used on the original invoice

To clear the outstanding debt, match the credit to any outstanding invoices. For more information, read Allocate existing transactions.


[BCB:299:UKI - Personal content block - Dane:ECB] [BCB:302:UKI - Search override - Accounting UK:ECB] [BCB:276:UKI - hide back button:ECB]
Steps to duplicate
Related Solutions