Restrict categories for specific transaction types to minimize errors, such as allowing only expense categories on payments.

We also normally only allow you to choose a supplier when recording money out.

Using the refund option allows you to

• Create money in transaction for a supplier
• Select an expense category for the refund, without having to change the visibility setting on the category first

1. Go to Banking.
2. Select New, then Money In.
3. Select the Enter a refund for a purchase link.
4. Enter the details of the transaction you want to reverse.
5. Specify the following information:
6. Select the Bank Account.
7. Enter the Date Received.
8. Enter the Amount Received.
9. Select the Category.
10. Enter the Details.
11. Select the VAT rate and enter the VAT amount.
12. For refunds involving various items with different ledger accounts or VAT rates, list them on separate lines.
13. Ensure the total value of separate lines adds up to the total refund value.
14. Click Save.

You’ve now successfully recorded the refund.