"I'm not getting the verification code email sent from the My Sage website"
Description

If you don't receive the six-digit verification code when accessing My Sage, it could be due to the email being blocked by the email provider.

Follow the guidance for your email provider below and check [email protected] doesn't appear in blocked senders:

NOTE: Use a different provider? Don't worry, you can find guidance by using their digital help. Simply search how unblocked senders.