1. On the Employee List, select the required employee.
2. Click Payroll then click Enter Payments.
3. Check the payments are correct for the current period.

Check the value of the AEO. If it's still incorrect, continue to the next step.

There are several types of AEO you can add to an employee in your software. To get the right calculation, you need to assign the correct AEO to your employee. To check this:

1. Double-click the required employee.
2. Click the Employment tab then click Pay Elements.
3. Click Attachment of Earnings Orders then check the AEO is correct.
4. Click Save then Save again.
5. Click Close.

Check the attachment deduction in Enter Payments. If it's still incorrect, continue to the next step.

• Pre 92 community charge
• Post 92 community charge
• Council tax
• Earnings arrest
• Fines enforcement
• Earnings arrest 2006

The pre-set deduction rates in your software are based on HMRC legislation. If the authority that issued the AEO asked you to use different rates, clear the checkbox using the steps below.

1. Double-click the required employee.
2. Click the Employment tab then click Pay Elements.
3. Click Attachment of Earnings Orders.
4. Select or clear the Use Tables for Community Charge, Council Tax, Earnings Arrestments, Fines Enforcement and Direct Earnings Attachments checkbox.
5. Click Save, then Save again.
6. Click Close.

Check the attachment deduction in Enter Payments. If it's still incorrect, continue to the next step.

• 1971 priority
• Child support
• Deduction of earnings order
• 1971 non-priority
• Current maintenance arrestment
• Conjoined arrestment order
• Income support deduction notice

1. On the Employee List, double-click the required employee.
2. Click the Employment tab then click Pay Elements.
3. Click the Attachment of Earnings Orders tab.
4. For the Relevant AEO, confirm there's a value in the Normal Deduction Rate box.
5. Click Save, then Save again.
6. Click Close.

Check the value of the AEO in Enter Payments. If it's still incorrect, continue to the next step.

You can set whether your software includes each pay element in the AEO calculation. If you're not certain whether you should include a payment, contact the authority that issued the AEO. 

NOTE: If you’re using the Salary feature, the payment is automatically subject to AEOs. SSP is subject to AEOs and parental payments aren't subject to AEOs. 

1. Click Company then click Pay Elements.
2. Select the required payment then click Edit.
3. Check if you should include the payment in the attachment calculation. If so, select the following checkboxes:
   • Community Charge
   • Council Tax
   • Other Attachments
4. Click OK then OK again.

Check the attachment deduction in Enter Payments. If it's still incorrect, continue to the next step.

1. Double-click the required employee.
2. Click the Employment tab then click Pay Elements.
3. Click the Attachment of Earnings Orders tab.
4. Check or if required, change the value in the Protected Earnings box.
5. Click Save, then Save again.
6. Click Close.

Check the attachment deduction in Enter Payments. If it's still incorrect, continue to the next step.

If there are protected earnings carried forward, the employee's protected earnings are more than normal.

This can result in your software either calculating no attachment, or a lower attachment value than expected.

1. Double-click the required employee.
2. Click the Employment tab.
3. Click YTD Values then click Attachments.
4. Against the relevant AEO, check the value in the Protected Earnings C/F box.
5. Click OK, then Save.
6. Click Close.

Check the attachment deduction in Enter Payments. If it's still incorrect, continue to the next step.

1. Double-click the required employee.
2. Click the Employment tab.
3. Click Pay Elements then click Attachment of Earnings Orders.
4. For the relevant AEO, note the value in the Total Attachment box then click Cancel.
    TIP: The Total Attachment is the total the employee had to pay to clear the AEO. 
5. Click the Employment tab then click YTD Values.
6. Click Attachments then check the value in the Attachment Value To Date box.
7. Click OK then Save.
8. Click Close.

If the two values you noted match, the employee has paid off the AEO.

1. Double-click the required employee.
2. Click the Employment tab then click Pay Elements.
3. Click Attachment of Earnings Orders.
4. Against the relevant AEO, check if there's a date in the Order End Date box.
   Your software stops calculating the AEO when your process date is on or after this date.
5. Click Save, then Save again.
6. Click Close.

Your software stops calculating the AEO when your process date is on or after the Order End Date.

When you add an AEO, you need to enter the Order Issued Date. If your process date is before this date, your software doesn't calculate a deduction.

Check the process date

1. Click Payroll then click Change Process Date.
2. Check that the date is correct then click OK.

Check the AEO issued date

1. On the Employee List, double-click the required employee.
2. Click the Employment tab then click Pay Elements.
3. Click Attachments of Earnings Orders.
4. Check the date in the Order Issued Date box is correct. The AEO deductions start when your process date is on or after this date.
5. Click Save, then Save again.

6. Click Close.

If the attachment value is higher than expected, check if there's an attachment carried forward value:

1. On the Employee List, double-click the required employee.
2. Click the Employment tab.
3. Click YTD Values then click Attachments.
4. Against the relevant AEO, check for a value in the Attachment C/F box.
5. Click OK, then Save.
6. Click Close.

If there's an Attachment C/F value, your software deducts it in the next period.