Solution Properties
Solution ID:
200427112605742
Last Modified Date:
Fri Mar 01 12:24:14 UTC 2024
Taxonomy Path:
Case category//How do I...//download/install/activate/upgrade
Author:
[email protected]
Uninstall Sage 50 Payroll
Description

When happens when you uninstall Sage 50 Payroll

Uninstalling Sage 50 Payroll removes all of the software components. It doesn't remove the data, program directory structure or any shared system files that other software may be using.

If you want to remove all trace of Sage 50 Payroll, such as the data, software directory structure and shared system files, you should follow all of the sections in this article. Alternatively, for a basic uninstall and to leave the data, directory structure and shared system files on your computer, you don't need to follow the last optional section in the article.

Cause
Resolution

Before uninstalling

Take a backup

Click File, click Backup then complete the Backup Wizard.


NOTE: If you have a multi-company version of Sage 50 Payroll, you must take a backup of each company.

Note the software and data directories

Click Help, click About then, under Program Details, note the Program directory and Data directory paths and close the Sage 50 Payroll software.

Uninstall the program

Windows 11

  1. Click the Windows start menu then select the relevant Sage Payroll option,

If the software isn't in the list of pinned apps, click All apps.

  1. Right-click the app then click Uninstall.

Windows 10

  1. Right-click the Windows start menu then click Apps and Features.
  2. Select the relevant Sage Payroll option then click Uninstall/Change.
  3. Click Yes then click OK.

Windows 8

  1. Press the Windows key + R, type control panel then click OK.
  2. Click Programs and Features, select the relevant Sage Payroll option then click Uninstall/Change.
  3. Click Yes then click OK.

Remove data, directory structure and shared system files (optional)

TIP: By doing this you're deleting your Sage 50 Payroll database. If needed, you must make sure that you've backed up your data.

Delete the software and data directories

  1. Open Windows Explorer, press Alt, click Tools, click Folder Options then click View.
  2. Select the Show hidden files and folders option, clear the Hide extensions for known file types check box then click OK.
  3. Browse to and delete the program and data directories noted earlier.

Delete the Payroll.ini file

TIP: You don't need to carry out this section if you've already deleted the folder in which the payroll.ini file is located in the previous section.

  • Open Windows Explorer, browse to the following locations then delete the payroll.ini file.
    C:\Windows
    C:\Program Files\Sage Payroll
    C:\Program Files(x86)\Sage Payroll
    C:\ProgramData\Sage\Payroll
    C:\users\\AppData\Local\VirtualStore\Windows
    C:\users\\AppData\Local\VirtualStore\Program Files

Alternatively, to delete the Payroll.ini file using the command prompt:

  1. Press the Windows key  + R, type cmd then click OK.
  2. Type cd\ then press Enter.

    NOTE: If the prompt C:\\ doesn't appear, and it shows a different drive, for example M:\, type cd c:\ then press Enter.

  3. Type del payroll.ini /s then press Enter.
    The locations of the payroll.ini file and confirmation of their deletion appear.
  4. Type exit then press Enter.
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