Solution Properties
Solution ID:
200427112605040
Last Modified Date:
Fri Jul 08 09:50:12 UTC 2022
Taxonomy Path:
Case category//How do I...//download/install/activate/upgrade
Author:
[email protected]
Printer Drivers
Description

When you print from any software installed on your PC, the printer driver interprets information sent from the software and translates it into a language understood by the printer. Some printer drivers can misinterpret the information, so to resolve this we recommend that you install an alternative printer driver.

Cause
Resolution
Suggested printer drivers

The table below lists some common compatible printer drivers. If the compatible printer driver recommended does not resolve your printing problem please contact your IT support or printer manufacturer.

Printer typeSuggested alternative driver
DeskjetHP Deskjet or HP Deskjet 500c
LaserJetHP LaserJet 4 or HP LaserJet Series II
9-pin single carriage dot matrixEpson FX-80 or Panasonic KX-P1150
9-pin wide carriage dot matrixEpson FX-1050 or Panasonic KX-P1150
24-pin single carriage dot matrixEpson LQ-850 or Panasonic KX-P1624
24-pin wide carriage dot matrixEpson LQ-1050 or Panasonic KX-P1624
Canon Bubble JetEpson LQ-2550

Install a printer driver

For steps on how to install a printer driver, you can read Microsoft's help guide.  Read more >


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