Before you start - You can mark any invoice that is part paid as in dispute
- In the Supplier Payment, Customer Receipt and Activity windows, the Disputed column shows as 'd' for disputed items
- You can also set up your own dispute reasons and run reports on the disputed item
- Marking an invoice as disputed doesn't prevent you from paying the invoice
Flag an invoice as in dispute Select each option below to find out more: ▼ Flag as disputed when you post a batch supplier invoice - v28.1 and above - Go to Suppliers then select Batch invoice.
- Enter the invoice details as normal.
- For each disputed line, click the drop-down and choose the dispute reason in the Disputed? column.
- Click Save then click Close.
▼ Flag as disputed when you update a purchase order - v28.1 and above - Go to Purchase orders, then click the order you want to update to the ledgers.
- Select Update ledgers then click Update.
- On the Batch Supplier Invoice, click the drop-down and choose the dispute reason in the Disputed? column.
- Click Save.
▼ Flag as disputed after posting the customer or supplier invoice - Click Suppliers or Customers then click Disputes.
- Click the A/C drop-down list and click the required supplier or customer.
- Click the invoice you want to dispute then click Dispute.
- Click the Reason code drop-down and click the required dispute reason and click OK.
A d and the reason appears next to the selected transaction.. - Click Save then click Close.
[BCB:19:UK - Sales message :ECB]
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