With the introduction of Automatic Updates, Sage software accesses web-based resources more than ever before. It's likely that such requests pass through proxy servers.
Enter the proxy server settings in your Sage software. To do this click Tools, then Internet Options, then Network Settings.
Firewall and antivirus software can interfere when you download and install software. This includes software updates and other Sage services, such as Sage Remote Data Access. Add the following URLs to Windows trusted sites in Internet options, Security, Trusted Sites.
To minimise issues, configure your firewall and antivirus software to permit access to the following URLs.
Sage 50 Payroll Legislation service
Sage 50 Payroll uses these URLs when it checks for legislation updates:
- http://www.sage.co.uk/services/taxbandupdate.aspx - to check for tax and NI changes
- http://www.sage.co.uk/services/minimumwageupdate.aspx - to check for minimum wage changes
Other URLs
Sage 50 Payroll uses the following URLs throughout the program:
- http://.sage.co.uk
- https://.sage.co.uk
- https://.sagetokenservice.com
- https://www.google-analytics.com
- https://api-rtx-ie-prod-ros.sagertx.com/
- https://uk-prod-migrationapi.sagepayrollservices.co.uk
- http://update.sage.com
- https://update.sage.com
- http://downloads.sage.co.uk
- http://download.sage.com
- https://download.sage.com
- https://drive.sage.com
- https://eol.sage.co.uk/filesandfoldersv1
- https://ds.sage.co.uk/api/dataservices
- https://ds.sage.co.uk/dsmc
- https://secure.logmeinrescue.com/Customer/Code.aspx
- https://s3.amazonaws.com
- https://signon2.sso.services.sage.com
- https://licensing.services.sage.com/lic/services/LicenceService
- https://eol.sage.co.uk/employer/index.html - if using Online Payslips.
- https://regulatory-reports.sagecompliance.com/public/v3
- http://regulatory-reports.sagecompliance.com/
- http://api.service.hmrc.gov.uk/
- http://www.tax.service.gov.uk/
- https://www.sagebankdrive.com/api/v1
- https://eu.sagebankdrive.com/api/v1
- https://api-money.sage.com/auth-v1
- https://www.sagetokenservice.com/api/v1
- http://transaction-engine.tax.service.gov.uk:443
- https://api.sbc.sage.com
- https://money.sage.com
For further information and help with this, refer to your IT support.