1. Click Transactions and click the cash payment you want to delete then click Delete.
2. Check the details to make sure it's the correct transaction, then click Delete.
   
   If the Delete option is disabled, this maybe due to a known issue when the search returns only one result. As a work around, instead of using a search or filter, use the Find option. Read more >
   
   
3. Depending on whether the transaction has been VAT reconciled or not, you're prompted to either delete, or reverse the transaction.
   
   Click Yes to whichever message appears.
   
   

What happens to the deleted cash payment

What happens to the cash payment depends on whether it has been VAT reconciled or not:

• Not VAT reconciled - the transaction is marked as deleted.
• VAT reconciled - a cash receipt is posted with identical details to reverse the effect of the cash payment. Next time you run a VAT Return, this cash receipt is included to also reverse the effect on the VAT Return.