We don't support the installation of Microsoft .NET Frameworks. The following information is for guidance only.

If you require help or advice on this, speak to your IT administrator, local IT support or Microsoft before you proceed.

Windows 11

1. Right-click on the Start button and click Settings.
2. Click System then select scroll down and click Optional features.
3. Click More Windows features.
4. Clear the checkboxes beside:
   • .NET Framework 4.8 Advanced Services
      NOTE: If you have framework 4.7 instead, clear this checkbox. 
     
   • .NET Framework 3.5 (includes .NET 2.0 and 3.0)
5. Click OK then click Don't restart.
6. Click More Windows features.
7. Select the checkboxes beside:
   
   • NET Framework 4.8 (includes .NET 2.0 and 3.0)
      NOTE: If you have framework 4.7 instead, select this checkbox. 
     
   • .NET Framework 3.5 Advanced Services
8. Click the + icon to the left of Frameworks 3.5 and 4.8, and select the options within until you select them all.
9. Click OK then click Restart now.
10. Reinstall Sage 50 Payroll. For help with doing this, visit our download and install Sage 50 Payroll guide.

Windows 10

1. Press the Windows key  type Control Panel in the search bar, click to open.
2. Click Programs then click Programs and Features.
3. Click Turn Windows features on or off then clear the .NET Framework 4.7 Advanced Services check box.
4. Clear the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box.
5. Click OK then click Don't restart.
6. Click Turn Windows features on or off, select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box.
7. Select the .NET Framework 4.7 Advanced Services check box.
8. Click OK then click Restart now.
9. Reinstall Sage 50 Payroll. For help with doing this, visit our download and install Sage 50 Payroll guide.