| Description | Once you've submitted the payment from the desktop software to the website, approve it using the Authy app. This lets you confirm the payment's correct and you wish to process it. Let's do this now. |
Resolution | Watch the videos
Submit the payment for approval - Sign into your Salary and Supplier Payments account at salaryandsupplierpayments.sage.com.
- Click Approvals.
- Click on Payments.
- Select the circle of the payment to approve.
- Click Approve at the bottom of the screen.
- Confirm the request by selecting Approve.
You can now approve the payment using your chosen method below: iOS - Open the Authy app.
- Click the Bell icon.
- Click Pending.
- Click Approve payment.
- To approve the payment click Approve, otherwise click Deny.
- You'll receive an update within the website.
- Open your software and access the dashboard. Click the Refresh to refresh the payment status in your desktop software.
Android - Open the Authy app.
- Click the three vertical dots to access the drop-down.
- Click Requests.
- Click Pending.
- Click Approve payment.
- To approve the payment click Approve, otherwise click Deny.
- You'll receive an update within the website.
- Open your software and access the dashboard. Click the Refresh to refresh the payment status in your desktop software.
Chrome - Open the Authy app in your Chrome browser. The icon is a red circle with white lines inside.
- Click Requests.
- Click Pending.
- Click Approve payment.
- To approve the payment click Approve, otherwise click Deny.
- You'll receive an update within the website.
- Open your software and access the dashboard. Click the Refresh to refresh the payment status in your desktop software.
[BCB:280:Salary and supplier payments Training:ECB] [BCB:19:UK - Sales message :ECB]
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