To resolve this, check your VAT registration number help in the Sage 200 application you are using.
For Sage 200 Professional
- On the menu bar click Accounting System Manager then settings, then click Company Details.
- Click the VAT tab, in VAT Reg enter the correct VAT registration number, then click OK.
For Sage 200 Standard or Education
- In the settings menu on the left-hand side click organisation and financial.
- Click Company Details and you should see the VAT registration number near the bottom of the form.
If you are using the MTD Submission Module you will be able to overwrite the VAT Registration number directly to the Module screen.
For queries about your VAT registration number, please contact HMRC.
User has already submitted a VAT Return
This message appears if you try to submit a VAT Return more than once for the same obligation period.
If you submit your VAT Return and then make an adjustment, you can submit this adjustment in the next obligation period provided its value is no more than £10,000
If you need to make an adjustment of more than £10,000 you must contact HMRC.
An error has occurred when communicating with the submission service
When logging in to the HMRC website as part of your MTD submission, the following message may appear:
'An error has occurred when communicating with the submission service. Please try again later.'
When you click Details, the following details appear:
'The client and/or agent is not authorised.'
This message appears if you try to submit a VAT Return under MTD but your business is not yet registered for MTD with HMRC.
To resolve this you must register for MTD then retry the submission.
An unexpected error has occurred when communicating with the submission service
'Object reference not set to an instance of an object'
This has been seen generally when the PC’s internet connection is running slow. We would suggest trying to submit early or late in the day or trying another PC.
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