Known issue resolved: 'There are no employees set up to receive Online P60s'
Description

When you attempt to upload Online P60s, you may receive an error that prevents you from uploading the P60.

'There are no employees set up to receive Online P60s. If you want to set up employees for Online P60s now, click OK'

This error appeared if:

  • Your process date isn't set to 05/04/20XX of the relevant year
  • Online Services isn't enabled in any of the employee's records

Software update

We've resolved this in Sage 50 Payroll v31. To install this update, visit the download and install Sage 50 Payroll article.