When you attempt to upload Online P60s, you may receive an error that prevents you from uploading the P60.

'There are no employees set up to receive Online P60s. If you want to set up employees for Online P60s now, click OK'

This error appears if:

• Your process date isn't set to 05/04/20XX of the relevant year
• Online Services isn't enabled in any of the employee's records

To resolve this you should check your process date or enable online services for individual employees, or for a group of employees.

 NOTE: This applies to both Sage HR Online Services and Online Bureau. 

Process Date

1. Click Cancel, then Close to leave the Online Payslip window.
2. Click Payroll then click Change Process Date.
3. Set the process date to 05/04/20XX for the relevant tax year click OK.

You are now ready to retry the upload your online P60s.

If this doesn't resolve the issue please continue to the next section.

Individual employees

1. Click Cancel, then Close to leave the Online Payslip window.
2. Double click the required employee record, then click the Analysis tab.
3. Select the checkbox beside Enable Online Services and check the email address below is correct.
4. Click Save then click Close.

A group of employees

1. Click Cancel, then click Close to leave the Online Payslips window.
2. On your employee list, click each employee you'd like to enable Online Services for.
3. Click Tasks, then Global Changes.
4. Click Online Services, then Set Online Services Flag.
5. A window opens confirming the number of employees who'll be updated, click Yes to continue.
6. A message confirms how many employees were updated, click OK.

You've now enabled Online Services and are ready to upload your online P60s.