If you change your email address or someone else takes over emailing reports and layouts, update the email address you use to send them.

To select the email address for sending documents, follow the steps below for your email management method.

Microsoft Outlook

 NOTE: Microsoft Outlook uses the first email address created in Outlook. If you send your documents from the wrong address, remove all other email addresses and re-add them to prioritise the correct one. 

To change your default Outlook profile, follow the steps on Microsoft's help guide.

If you experience any problems emailing your documents after making this change, use our guide on Troubleshooting email errors and issues

Webmail

Use SMTP settings for webmail, for example Gmail or Yahoo? You can specify the email address by following our use webmail to email your documents article.