Solution Properties
Solution ID:
200427112442953
Last Modified Date:
Mon Sep 28 14:25:36 UTC 2026
Taxonomy Path:
Case category//How do I...//setup/create/run a report
Author:
[email protected]
Change the email address used to send reports and layouts
Description

If you change your email address or someone else starts emailing reports and layouts, ensure you update the sending email address.

To select the email address for sending documents, follow the steps below for your email management method.

Microsoft Outlook

NOTE:

Microsoft Outlook uses the first email address created in Outlook. If you send your documents from the wrong address, remove all other email addresses and re-add them to prioritise the correct one.

To change your default Outlook profile, follow the steps on Microsoft's Switch to another Outlook email profile article.

If you experience any problems emailing your documents after making this change, use our guide on Troubleshooting email errors and issues

Webmail

Use SMTP settings for webmail, for example Gmail or Yahoo? You can specify the email address by following our use webmail to email your documents article.