'Error in record x: Reference to non-existent Sales/Purchase Ledger account' when importing into Sage 50 Accounts
Description
Cause

When importing data into Sage Accounts, you may receive one of the following file import errors:

'Error in record x: Account Reference: Reference to non-existent Sales Ledger account'

'Error in record x: Account Reference: Reference to non-existent Purchase Ledger account'

'Error in record x: Supplier A/C Ref: Reference to non-existent Purchase Ledger account'

NOTE: For a list of other file import errors. Read more >

This message appears when you try to import a record or transaction that refers to a non-existent customer or supplier account.

Resolution

To fix this error, either remove this line from the import file or create the customer or supplier record within the company then import the file again.

Steps to duplicate
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