How do I delink a customer from GoCardless in Direct Debit manager?
Description

[BCB:243:Gocardless - incident:ECB]

If you've a customer you no longer want to request payments from, or the wrong mandate ID is linked to the customer record, you can delink them from GoCardless in a few simple steps. This does not cancel the mandate.

Cause
Resolution
  1. Open Sage 50 Accounts and logon as MANAGER.
  2. Click Customers then double-click the required customer.
  3. Click the Bank tab and then click Delink.
  4. Click Yes then click Close.

That's it. The customer record is no longer linked to GoCardless.


[BCB:184:Emma Footer CB:ECB] [BCB:66:Sales - AutoEntry:ECB]
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