Solution Properties
Solution ID:
200427112356272
Last Modified Date:
Wed Mar 23 14:26:02 UTC 2022
Taxonomy Path:
Case category//How do I...//governmental/legislative compliance
Author:
[email protected]
Submission error 3001
Description
Cause
Resolution

The 3001 part of the error is a generic HMRC failure code. You will need to check the actual error code to determine why your submission has failed.

  1. Open the client in question
  2. From the navigator tree, click Tax return and computations, SA100 Tax Returns and double-click the relevant final return that was submitted.
  3. From the tasks pane on the left, click Continue submission process or click the Submission icon from the toolbar.
  4. Click the blue View response link.

List of all 3001 error codes

Code Response Resolution
5005 Keys in the IR header must also exist in the GovTalk header with the same value. You need to contact HMRC to resolve this error.
5014 Your submission has not been accepted. The total file size of the attachment(s) must not exceed the maximum size limit of 5mb un-encoded. Please check. You won't receive this error code as the file size is automatically limited by Sage Taxation.
5015 A submission for the user and tax year has already been successfully made. If amendment(s) are required you will need to make an amended submission. You need to submit the return as an amendment.
5016 Your submission has not been accepted. The attachment with file name contains a virus. Please check. You need to contact your local IT support.
5017 Failed to match Tax Reference. Please contact the Online Services Help desk.

An attempt to file has been received for a Taxpayer who does not exist on theGovernment Gateway known facts check.

You'll need to contact the Online Services Helpdesk to find out why.

 You need to contact HMRC to resolve this error.
5030 An error has occurred during filing which has prevented successful processing. You need to contact HMRC to resolve this error.
5050 The tax year for which you have attempted to file is not allowed. Please refer to the filing guidelines or contact the HMRC Online Services Help desk for further details. You need to submit a paper return instead.
5090 You have indicated an amended submission but the amendment window has now closed for the year of assessment to which your submission relates.

Return can only be filed for either:

  • The latest tax return year, or:
  • An earlier tax year still within the time limits for filing a return.

The time limit for filing an earlier year's return online is 4 years after the end of the year to which it relates e.g. 5/4/2018 is the last date for which a return for 2013/14 can be filed.

 You need to submit a paper return instead.
5091 This amended submission cannot be accepted because the maximum number of amended submissions allowed online have already been received. You have submitted more than 9 amendments for this client. You need to submit a paper return instead.
5093 Invalid authentication type (5093 Business, location known facts check) Please check the UTR on page 1 of the return and make sure it's the partnership's (or trust's) UTR, rather than an individual partner's or trustee's UTR.

 

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