If an employee doesn't have an RTI ID in their employee record, the following error message appears when you upload online payslips:

'Exception thrown in scope – Object reference not set to instance of an object'

To resolve this, you need to update your records and submit the full payment submission as normal. This creates an RTI ID in the employee record. You can then upload a historical payslip for this period.

1. Click Company then click Online Payslips.
2. Next to Upload historical payslips, click Do it now.
3. Select the process date.
4. Click Next then select the employee.
5. Click Next then click Upload Payslips.
6. Click Pending Payslips.
7. Select the employee then click Publish Payslip.
8. Click Publish immediately then click Update Payslips.