| How do I send pension data directly to NEST from my software? |
Resolution | Submit your pension data directly to NEST- Click Payroll, then click Send Pension Data.
- Send Pension Data opens on the To Send tab, check that all employees have the correct Group and Payment source assigned.
- Check the values are correct, then click Submit.
- The Awaiting Confirmation tab appears, you can click this tab to check the status of your submission.
- You can click Close while your submission goes through and use other areas of your software.
- To check back on the status of your submission, click Payroll then Send Pension Data at any time.
TIP: When a submission is completed, your software automatically moves it into the History tab.
Send Pension Data tabsWhen you open Send Pension Data, up to four tabs appear, depending on the status of your submissions. Click the options below to learn more about each tab: - To Send >
This shows you the submission details ready to be sent, including employees joining or leaving the scheme as well as their pension contributions. - Awaiting Confirmation >
You can check the status of your submissions in this tab. Bear in mind that NEST has set opening times, so any submissions made outside of their opening hours aren't processed until the next working day. - History >
Each submission you send to NEST using Send Pension Data automatically appears in this tab. To search for a specific export, simply enter a date range and click Search dates. To view more information about a particular export, click View details. - Errors >
If there's an error during your submission, you can find the details in the Errors tab. Depending on the issue, you may be able to resolve it in this tab. For other errors, you may need to close this window and make changes in your payroll software.
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