Manually entered Gross Pay for National Insurance missing from payslips
Description

Your software allows you to enter NI year to date values. When you do this, enter Gross Pay for NI, and complete the NI tab in the Year to Date values button.

However, the Gross Pay for NI year to date values you enter manually don't appear on payslips by default. To resolve this, follow the steps below.

Cause
Resolution

Your software calculates the earnings for NI by adding the NI year to date values from the employee record to the current period value.

  1. Select any affected employees on your employee list.
  2. Select Employee towards the bottom left of your software.
  3. Select the YTD Values button.
  4. Without making any changes, select Next to advance to the next employee.
  5. When prompted, select Yes to save the changes to the employee record.
  6. Repeat Steps 3 and 4 for each employee you selected.

You can now run payslip reports and they display correctly.


[BCB:19:UK - Sales message :ECB]

 

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