In some circumstances, to allow Sage software to perform certain tasks, you can run the software as an administrator. This is to allow payroll to access and write to various files that exist in core areas of the computer. Such as Payroll.ini in C:\Windows.

If you run Sage software as an administrator, to email reports from the software successfully, also run your email software as an administrator.

 NOTE: If you can't run the software as an administrator due to IT restrictions, contact your IT support to adjust your permissions. Our technical support can only offer limited advice. For extra support, refer to Sage 50 Payroll - Environmental Issues

Windows 11

1. Open the Start menu, then select All Apps.
2. Find the app you want to run as an administrator and right-click it.
3. Select More, then Run as administrator.
   
   TIP: Alternatively, press and hold Ctrl + Shift and click an app shortcut while holding those keys. The app will start elevated.

Windows 10

1. From the Windows desktop, right-click the relevant application shortcut then select Properties.
2. Under the Compatibility tab, select Run this program as administrator.
3. Select Apply then OK.
4. The User Account Control window prompts you to log in as an administrator then select OK. This is because you didn't log in to the computer as an administrator.