Internet submission error codes: General errors
Description

When you send your submission to HMRC, sometimes an error code appears.

If there's a general problem with the submissions process, the following error codes apply:

Code Error Reason
2020 This service is temporarily unavailable. Please try again later. The filing service is unavailable due to communication failure or other reasons.
5012 This field contains an invalid character. Please try again and if the problem recurs contact your software supplier. The data used isn't within the set standards of the schema.
5018 Tax Office Number and Tax Office Reference in message header do not match values in message body. All TaxOfficeNumber and TaxOfficeReference values within the submission must be the same.
5020 This message contains a form that is not currently supported for online submission. You're trying to submit a form that HMRC has prohibited now.
5020 This submission must contain at least one form. No forms in submission.
5030 Invalid value in Class tag. Invalid Class value.

[BCB:478:UKI Sales - P11D article CB:ECB]