Windows 11

1. Press the Windows key  + E.
2. Select View, hover over Show.
3. Select Hidden items.
4. Check your settings are as follows:
   

   Advanced settings	Checkbox
   Don't show hidden files, folders, or drives	Clear
   Show hidden files, folders, and drives	Select
   Hide extensions for known file types	Clear
   Hide protected operating system files (Recommended)	Clear - A warning message shows when you clear this checkbox - click Yes to this warning.

5. Select Apply then OK.

Go to support.microsoft.com for more information.

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Windows 10

1. Press the Windows key  + E.
2. Select View, then Options.
3. Select Change folder and search options.
4. Select the View tab.
5. Check your settings are as follows:
   

   Advanced settings	Checkbox
   Don't show hidden files, folders, or drives	Clear
   Show hidden files, folders, and drives	Select
   Hide extensions for known file types	Clear
   Hide protected operating system files (Recommended)	Clear - when you clear this checkbox, a warning appears, select Yes.

6. Select Apply then OK.

Go to support.microsoft.com for more information.

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