When you are processing in a multi-user version of Sage Accounts, you may experience the following message:

'Waiting to lock files.'

This message indicates that there are one or more files currently locked by another user on the network. This message appears when saving information and usually clears after a few seconds. If the message persists, it indicates that there are files locked on the server unnecessarily.

If restarting the server is not possible, you can close the locked files:

Windows Server 2012 and Windows 8 - Computer Management

1. Windows key + R > enter compmgmt.msc > press Enter.
2. System Tools > Shared Folders > Open Files.
3. To close a file, right-click the file > Close Open File > Yes.

Windows Server 2011 and 2008 - Share and Storage Management

1. Start > Administrative Tools > Server Manager > Roles > Share and Storage Management.
   
   

   TIP: This may appear as Start > Administrative Tools > Share and Storage Management.

2. On the right-hand side, in the Actions pane > Manage Open Files.
3. Select the file you want to close > Close Selected.

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