Check your registration details are correct

Solution Properties

Solution ID:

220928165732243

Last Modified Date:

Fri Jun 26 13:03:33 UTC 2026

Taxonomy Path:

Case category//How do I...//download/install/activate/upgrade

Author:

Check your registration details are correct

Description

Cause

Resolution

Open Sage 50 Accounts, go to Help and About, and make a note of the following:
- Serial Number
- Activation Key
- Account Number
Check these registration details are the same as stated in your order confirmation email.

TIP:

Use your account number and postcode to find your serial number and activation key if you can't find your details.
Select the relevant option:

Open Sage 50 Accounts.
Go to Tools, then Activation, then Update Licence.
Enter your serial number and activation key from your order confirmation or checker, then press Continue.
Enter your account reference, press Continue, then OK.

[BCB:19:UK - Sales message :ECB]

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